Privacy Policy

Effective Date: June 1, 2025

Media Bandit, LLC (“we”, “us”, or “our”) operates the Dash Grade platform (the “Service”), which provides marketing, analytics, and automation tools by integrating with third-party platforms such as Facebook, Instagram, Google Analytics, Mailchimp, WooCommerce, and others. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We collect the following types of information when you use our Service:

A. Information You Provide Directly

Name, email address, and account credentials
Business name and contact details
Billing and payment information (processed via secure third-party processors)

B. Information We Collect from Integrations

When you connect third-party services (e.g., Facebook, Instagram, Google, etc.), we may access:

Profile and account metadata (e.g., page ID, user ID)
Analytics data (e.g., traffic, engagement, performance metrics)
Advertising data (e.g., ad spend, reach, impressions, performance)
Email campaign data (e.g., subscribers, open rates, click-through rates)
E-commerce data (e.g., product sales, customer orders, revenue)

We only collect data necessary to provide the services you’ve authorized.

C. Usage and Device Information

IP address, browser type, device information
Log data and usage analytics (e.g., actions performed within our platform)

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our Services
Display personalized dashboards and reports
Authenticate and secure your account
Communicate with you about product updates, support issues, and billing
Fulfill legal obligations or enforce our Terms of Service
Perform aggregated analytics to improve performance and features

We do not sell your personal information or your customer data to third parties.

3. Data Sharing and Disclosure

We may share your data under the following circumstances:

A. With Third-Party Integrations

We securely share necessary data with platforms you connect (e.g., Facebook API, Google APIs, WooCommerce REST API) only to the extent needed to perform authorized operations.

B. With Service Providers

We use third-party vendors for services such as hosting, data processing, email delivery, and analytics. These providers are bound by confidentiality and data processing agreements.

C. For Legal Compliance

We may disclose information if required by law, regulation, subpoena, or if we believe it is necessary to:

Comply with legal obligations
Enforce our agreements or policies
Detect and prevent fraud or security issues

4. Your Rights and Choices

You have the right to:

Access and review your personal information
Correct or update your information
Disconnect third-party integrations at any time
Request data deletion (subject to retention obligations)
Opt-out of non-essential communications

To exercise your rights, contact us at privacy@mediabandit.com.

5. Data Retention

We retain your data only for as long as necessary to provide services and fulfill legal obligations. If you close your account, we will delete your data after a reasonable retention period unless required otherwise by law.

6. Data Security

We use administrative, technical, and physical safeguards to protect your data. This includes:

Encrypted data transmission (SSL/TLS)
Role-based access control
Regular system audits and vulnerability assessments

However, no system can be 100% secure. By using our services, you acknowledge this risk.

7. International Data Transfers

If you are accessing our Services from outside the United States, your data may be transferred to and processed in the U.S. By using our Services, you consent to this transfer and processing.

8. Children’s Privacy

Our services are intended for users who are 18 years or older. We do not knowingly collect personal data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or emailing you. Continued use of the Service after changes are posted constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

Media Bandit
Email: privacy@mediabandit.com

Platform-Specific Disclosures

Google API Disclosure

Our use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Facebook/Instagram Disclosure

We comply with the Facebook Platform Terms and Instagram Platform Policy.